1 hour ticket response
Quick assistance is our number–one responsibility and that is why we have a team of trained techs who are eager to offer a rapid reply to any question that you may have. Simply submit your tech support ticket from your Website Control Panel and we’ll respond back to you within 60 minutes at the latest. In fact, we work hard and aim for a twenty–minute client support ticket response time.
A First–Class Help Desk Service
Each member of our tech support staff has several years of experience in the Linux shared hosting niche and most of them have been with us for at least five years. They are all ready to respond to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Section
In the Website Control Panel you will find an intuitive Help Center section where you can get quick suggestions on how you can use our web hosting services. You can get the answers to your queries in our F.A.Q. database, see more hints in the web hosting account administration articles or watch our educational video tutorials.