Service Uptime Guarantee in Shared Hosting
If you buy a shared hosting plan through our company, we ensure that your web sites will be operational at least 99.9% of the time. We've virtually got rid of the hosting server downtime by using an innovative cloud hosting platform in which different groups of servers deal with each individual part of the overall service - files, databases, e-mail messages, and so forth. In this way, should there be a problem with a web server, the other machines within the cluster shall simply take over and your sites won't be affected whatsoever. To avoid any infrastructure troubles, we additionally have diesel backup generators and several independent Internet providers. Skilled professionals keep track of the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Through our semi-dedicated server packages, you are going to enjoy a 99.9% service uptime and you can now forget about any disruptions you may have experienced with other companies. In contrast to the vast majority of hosting companies, we don't run everything on only one server. As an alternative, each and every part of the hosting service, like the file storage, e-mail messages, databases, CP, statistics, and so forth., has its own clusters of servers. If one web server fails, the others will take over, so your internet websites won't be affected. We also employ an innovative load-balancing platform which ensures the best performance of both our servers and the sites accommodated on them. Various different Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a team of qualified admins, that's available 24/7, keeps track of the system in case there are software problems. Using our Linux semi-dedicated hosting, your sites will be working no matter what.
Service Uptime Guarantee in VPS Hosting
All of our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. We also use new hardware for the physical hosting servers where the VPS accounts are set up to prevent any possibility of hardware dysfunction and every part has been tested substantially. The safety of your data is guaranteed by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your sites shall be up and running basically without any disturbances. Our skilled admins will resolve instantly any software issue which may appear, so even if there is an issue with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you install on it or when you reboot it, we can make certain that it will be accessible at least 99.9% of the time. Your server will be located in our state-of-the-art facility in downtown Chicago and its uptime and availability will be ensured by powerful diesel backup generators and a number of Internet providers, so no power outages or any other infrastructural difficulties shall affect the proper functioning of your web sites at any time. Our expert group of system administrators will make sure that if your server stops for some reason, it will be restarted immediately. To prevent any probability of breakdowns, we'll give you a web server with new and extensively tested hardware components to make certain that your Internet sites will be working no matter what.