A 99.9% Server Uptime
We’ve set up our shared hosting platform using dependable hardware components and significantly customized software. Our admins have installed a customized version of Security–Enhanced Linux on our servers in order to guarantee optimal safety and stability. We have installed several DoS prevention appliances in addition to highly effective firewalls to make sure our network is unassailable and safe.
Our Linux shared hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a superior web hosting service, you can rarely count on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you opt for: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not very pleased with our hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS hosting instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control over your domain names even when you cancel your account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours for a response, you know how exasperating this can be, particularly when your site is on the line. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be here for you and they will answer you in under 60 minutes. And the best part is that their average support ticket response time is under 20 minutes!